ABOUT ME

I am a user researcher and a service designer.

I have spent my career trying to understand why people do what they do and why the systems built for them so often assume otherwise.

My journey has been anything but linear. I grew up in India, built my career in London, and I am now finding my feet in Singapore navigating Singlish, discovering the best hawker stalls, and embedding myself in a culture that is both familiar and entirely new. Three countries, three identities, one person still figuring out where home is. I have come to think that this is actually a superpower, not a gap.

Because when you have lived between cultures, really lived, not just visited, you stop making assumptions about people. I don't assume you are Australian because of your accent. I don't assume a patient who doesn't engage with a health service is disengaged from their health.

Before I was a researcher I was a social worker, a development professional working with likes of UNICEF and the Supreme Court of India. I have spent time in communities where the internet was new, where health systems were distant, where trust in institutions was fragile. That experience shaped how I approach every piece of research I do: with genuine curiosity, without assumptions, and with a lot of respect for the complexity of being human.

Outside of work I am the person at the trivia night who knows too much about food science, training schedules and just getting lost during my daily walks. I read about nutrition the way some people read novels. I train consistently, not because I am disciplined but because movement helps me think. And I am endlessly fascinated by transitions: how people navigate change, reinvent themselves, and find meaning in the in-between. Possibly because I have been in the in-between for most of my adult life.

I bring all of this to my work. The researcher who has lived between worlds learns to get better at finding the truth in the gap.